TEAMWORK = INTERNAL SERVICE
Being a team player enables us to understand that every employee is each other’s customer. Without internal customer service there can be no external customer service. Successful team effort is not a mysterious or magical event that just happens because fate brought the right group together. It rarely works that way. Real teamwork happens as a result of a deliberate and well thought out plan, executed by skilled employees and leaders who have a clear vision, specific goals and a definite strategy to get people working well together. Learning how to deal with all personalities is lifelong but very enriching and productive. The more we learn tools enabling us to be team players the more successful your organization will be. If we do not have internal customer service going on the external customer cannot receive service. We need to understand the learning tools that people and other departments working together will create internal customer service.
by Terri Knox